Shipping Policy
A. Domestic Shipping Services
| Shipping Method | Price Per Item | Additional Item |
|---|---|---|
| Standard Shipping (5–10 business days) | $7.65 | + $0 |
B. International Shipping Services
| Shipping Method | Price Per Item | Additional Item |
|---|---|---|
| International Shipping (10–30 business days) | $9.29 | + $0 |
C. Processing & Shipping Time
Processing Time:
Orders are typically processed within 1-3 business days. Processing may take longer during holidays or peak seasons, so we kindly ask for your patience.
Shipping Time:
- Standard shipping: 5-10 business days.
- International shipping: 10-30 business days.
Delivery times may vary due to customs clearance and holidays.
Note:
The estimated arrival date of your package is calculated as Processing Time + Shipping Time.
Order Tracking:
A tracking code for your order will be sent to your email within 1-5 business days after the order has been shipped.
D. Cancellation Policy
You can cancel your order within 3 hours of placing it. After this period, we are unable to process cancellations as your order will have moved into processing and shipping. Therefore, once the 3-hour window has passed, your order will proceed as scheduled.
If you want to cancel your order, please send us an email at support@nezcap.com